Re-Initiate Rejected Employee Payment

Modified on Sat, 11 Jul at 11:56 AM

Scenario:

  • Employee's Payment updated as PAID and later payment returned to Bank due to Wrong/In-operative/Closed Bank Account
  • Wrongly updated payment Status as "PAID" 


Steps:

  1. Update Payment Status as "Payment Rejected" with Remark
  2. Correct Employee's Bank Account details in case of any corrections
  3. From Payroll/Reimbursement, use "Change linked bank account details" to update revised bank account details. Note: Only specific access enabled user will have an option for changing processed transaction's employee mapped bank account details
  4. Update Employee's Payment Status as "Mark for Release" with remarks
  5. Finance/Payment team, were allowed to re-initiate the Payment for employee.



In Case, Employee's Payment Status updated as "Payment Stop"/"Mark for Release" from the Payment marked as "Paid" then Payable amount will be seen as ZERO. 

This is because, we were already updated employee's payment as PAID.


For those scenario, In the "Payment Status History" of the employees (Can access from Employee's History window), access enabled user will have an option to "Inactive Latest Payment Status" option to reset the payment.


 

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