Purpose
This FAQ explains the possible reasons why Professional Tax (PT) is not calculating for an employee and provides a systematic checklist to identify and resolve the issue.
FAQ 1: Why is Professional Tax (PT) not calculating for an employee?
If PT is not calculating in payroll, validate the following steps in sequence:
Step 1: Verify PT Gross Calculation in Payroll Summary
Open Employee Payroll Summary.

From the dropdown, select Professional Tax Amount.

Review the PT Gross Details:
Confirm which salary headers are considered for PT gross.
Ensure the Total PT Gross Amount is correct.
Check the Comments / Remarks section:
The system displays explanatory messages if PT is not deducted (for example, below slab limit, PT not applicable, configuration issues).

Step 2: Validate Employee Working Location
Check whether the working location is correctly mapped to the employee.
PT is calculated strictly based on the location mapped to the employee.
Step 3: Check PT Applicability in Statutory Information
Navigate to Employee Statutory Information.
Verify the PT applicability.


Step 4: Verify PT Header Mapping in Salary Structure
Open the Employee Salary Structure.
Confirm that the Professional Tax (PT) deduction header is mapped correctly.

Step 5: Check State wise information in the under complience Statutory Information
In Compliance Statutory Information, check the state wise slab and applicablity

Step 6: Review Contract-Level Salary Overrides
Check if any Contract-Level Salary Override has been applied.
Overrides may alter PT-applicable gross or deduction behavior.

Step 7: Verify Statutory Location at Contract Level (HR Options)
Open the Contract → HR Options section.
Check whether a Statutory Location is mapped at the contract level.
If a statutory location is mapped:
PT will be calculated based on the contract-level location,
Not the employee’s default location.

Summary Checklist
| Check Area | Validation Point |
|---|---|
| Payroll Summary | PT gross and comments verified |
| Employee Location | Correct working location mapped |
| Statutory Info | PT applicable for selected state |
| Salary Structure | PT header mapped |
| Statutory Flags | PT not disabled |
| Contract Override | No conflicting salary override |
| Contract HR Options | Correct statutory location applied |
If all the above checks are correctly configured and PT is still not calculating, it is recommended to review PT slab configuration and effective dates at the system level.
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